The Salesforce business unit needs to be using the "Lightening Components". The Click to Dial currently does not function on the classic Salesforce system.
Passwords are managed by the customer's admins from the Contact Center platform. They can be changed regularly or resets can be an automated requirement by the customer (example every 15, 30 , 60 days). When the user’s password expires, a popup will ...
The TernioSwitch mobile app has 256 AES encryption. All data sent from the app to our servers is encrypted and remains encrypted on our servers until needed. As for your data that is stored on our servers, our default is that all data is deleted ...
The simple answer is No. If you only have Wi-Fi, then look up: "Can I use the TernioSwitch if I don't have any cellular reception and only Wifi?" Otherwise, There are some requirements that need to be understood. The TernioSwitch is a connected ...