How much battery and data does Ternio mobile app use?

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• Battery Optimization on Android Devices

  The Ternio mobile app may go into the background and log out if Android settings are set for battery optimization. Here's how to fix that: From a Home screen, swipe up or down to access apps screen then navigate: Settings > Apps. Tap the Menu icon ...

• Battery Optimization or Background App Refresh on iPhones

  The Ternio app may go into the background and can log out if iPhone settings are not set for Background App Refresh. Here's how to fix that: iPHONE Tap the Settings Scroll down until you get to TernioCX or TernioF9. Make sure that Background App ...

• Why do I get logged out using an Android device? Battery optomization on Android

  Keep Adaptive Battery & battery optimization off. Android phones are set so that apps use your phone's battery only when you need them to. Adaptive Battery and battery optimization settings for the Ternio app need to be turned off. These settings are ...

• Can my call data from the Ternio mobile app go into our Salesforce application?

  This is an Add-On feature for the app. Please contact your Ternio sales rep or reach out to sales@ternio.com and someone will assist answering any questions you may have and can get the process started.

• Can I use the Ternio app if I don't have any cellular reception and only Wifi?

  There may be times when you are deep inside of a building where you can't connect to your cellular network. Can you still use the Ternio? The answer is yes. Since we currently don't have a softphone built into the Ternio app at this time, there are ...