I know you use Microsoft Azure for hosting, but does Ternio have its own defined Recovery Time Objective(RTO) and Recovery Point Objective(RPO) for disaster recovery?
Of Course we have failover in place, so if one server goes down the other spins up instantly. But to clarify our RTO and RPO policy, our RTO service level is within 24 hours. Note that the actual time will be significantly less than 24 hours since our threshold is 3 hours after disaster recovery. Our data level for RPO is actually within 5 minutes. Given that we do not store data other than credentials, to fully restore all of the user credentials would be within a few minute threshold.